1. Order Processing
Upon confirmation of payment, we initiate order processing within 1–2 business days. Items ordered over the weekend or on holidays begin processing the following business day. Once your order leaves our facility, you will receive an email with tracking information.

2. Shipping Rates & Delivery Times

Delivery schedules are approximate and may be affected by unforeseen variables such as customs procedures, holidays, or carrier delays.

3. Carrier Options & Tracking
We partner with leading carriers offering standard and expedited services. Every shipment includes tracking details so you can monitor its progress online.

4. International Orders
International customers may incur import duties or taxes upon delivery. Such fees are determined by local regulations and are the responsibility of the recipient. If uncertain, please verify with local customs authorities prior to placing an order.

5. Address Accuracy & Returned Packages
Please ensure your shipping information is complete and accurate. Incorrect addresses may result in returned shipments. If a package is returned, we will contact you to arrange reshipment; additional shipping fees may apply.

6. Delays & Lost Shipments
If your order doesn’t arrive within the estimated timeframe:

1. Review the tracking details.

2. Reach out to the carrier directly using the tracking number.

3. If unresolved, contact us at [email protected]—we will work with the carrier on your behalf to locate your package.

7. Split Shipments
Larger orders or items from different warehouses may be shipped separately. Each package will have its own tracking number.

8. Support & Inquiries
For questions regarding shipping methods, delivery timelines, or tracking, please contact us at [email protected]. We’re dedicated to ensuring your items reach you safely and promptly.